Remote Support

Looking for an easier way for support? Maybe it's a minor issue you just need addressed, or help with installing and configuring software? Have an error that just keeps happening and you don't know why? OBITCO can help with our Remote Services!

To simplify pricing, we charge by the minute for support, meaning a 5 minute call means you only pay for 5 minutes! A win-win situation!

OBITCO’s Remote Support Services provide fast assistance for common computer issues without needing to leave your home or office. Services include email troubleshooting, slow PC optimization, password resets, document formatting assistance, data backup support, and email or account setup.

Remote Service - Computer

$2.50/minute

Utilizing your home Internet service, we can remotely access your device in a safe, secure environment and take care of many of the issues your system may be facing! Our remote tool allows us to remotely support both Apple macOS and Windows devices! Let us help you today with your system needs!

Pricing is factored at $150/hour. Contact us to schedule pre-paid blocks for remote support services!

Remote Service - Server 

$4.50/minute

Is your server in need of some changes/tune-ups? Need to configure new user accounts or permissions? OBITCO can help! Utilizing your Internet connection, we can remotely access your server and make any configuration changes you require on Windows Server and macOS Server!

Pricing is factored at $270/hour. Contact us to schedule pre-paid blocks for remote support services!

NO INTERNET CONNECTION?

Let OBITCO know, and we can assist with options including on-site, pickup and delivery, or in-store service!

Address
1855 Valley Road
Berkeley Springs, WV 25411

Contacts
Email: GEEKS@OBITCO.com
Phone: (304) 867-4811
Fax: (540) 215-8332

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Links
Remote Tool Download
OBITCO Ticketing System

Business Hours
Monday - Friday: 9AM-6PM
Saturday: Closed
Sunday: Closed

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Now then we are ambassadors for Christ, as though God did beseech you by us: we pray you in Christ's stead, be ye reconciled to God.
- II Corinthians 5:20