Router Protection Plan

Router consoles provide us with access to the internet, making them vital to almost every household. However, when you can't seem to get online, your router may be to blame. Over time, routers break down. Hardware failure is a common issue among them. Power surges can also break routers by damaging the circuitry. Overheating is an issue for routers, as they're often running 24/7 in places with poor circulation. Routers fail relatively often, so you should be prepared in case they do.


Your router carries a full manufacturer warranty for 90 days from the date of purchase. This warranty does not cover issues due to normal wear and tear, power surges, drops and spills. Protect your investment with affordable router protection to help you lower the risks and costs associated with unexpected repairs or replacements.

​The Router Protection Plan protects your router for one low monthly price and gives you the peace of mind that a replacement router will be shipped same day the claim is made. An online claim form is easy to fill out and submit without having to call Customer Service. A representative with RevGen will give you a call.

​The Plan is priced at ONLY $4.99/month. Here’s how it works:

Purchase the Router Protection Plan at $4.99/month. Once attached to your router, your device is protected for a full router replacement. You'll be able to make a claim online via the Internet Customer Portal and submit it to RevGen. A representative from RevGen will contact you to determine that a router replacement is warranted, and a replacement router will be shipped the same day. Once the new router arrives, simply place your SIM card into the new router, and ship your old router back with the UPS Return Shipping Label sent with your replacement!

There is a claim fee of $29.99 and will be charged to your credit card on file. A claim limit of (1) router replacement per year.
RevGen Terms and Conditions


Complete month-to-month Internet coverage!


1855 Valley Road
Berkeley Springs, WV 25411


Phone: (304) 867-4811
Fax: (540) 215-8332

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Monday - Friday: 9AM-6PM
Saturday: 10AM-2PM
Sunday: Closed